250 Greenbank Road. Nepean, ON. Canada. K2H 8X4
Phone: (613) 726-0030.  Fax: (613) 726-9432
email: info@heathersstamping.com

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We just can't say it enough. At Heather's we strive for the best in customer service. Our continual search for new products and new techniques make us one of the best. We would love to meet with you in person or on line to share ideas. In the meantime we have created a list of Frequently Asked Questions that we hope will be of interest to both the novice stamper and the more experienced. 

 

Occasionally we like to promote new products and/or suppliers on this site and in our store. If you have a stamp related product and would like details of our policy, please send us a brief note with a description of your company and product. As we receive a great number of these requests, please note that only those we feel are suitable to Heather's Stamping Haven will be responded to. Address advertising enquiries to

advertising@heathersstamping.com

Thank you for visiting Heather's Stamping Haven. Remember to bookmark the site and visit again with us soon. We look forward to reading your comments.

FAQ

Q: How can I pay for the items I wish to purchase ? 

A: We accept Visa, MasterCard Interac, and cash. No cheques.

 

Q: Do you have a return policy?

A: Return Policy--Credit or exchange only - no cash refunds. No exchange or

returns on Heat Guns (unless defective and a new one will be given)

Magazines and Markers and in December all Christmas stamps bought are final

sale. No exchange or return on sale items.

 

Q: How do you ship mail order requests and how much do I pay for processing the orders?

A: We ship by Canada Post or Express Post and we charge the actual shipping

and insurance fee. There is no handling fee.

 

Q: What happens if I receive anything that is defective?

A: If anything is defective we will exchange it for a new product.

 

Q: Can I expect to receive special requests quickly?

A: Special orders are welcome but no guarantee is given as to arrival time.

As we have to meet minimum orders with all companies we can't just order one

or two stamps. Ask when you put your order in as to the approximate arrival

time.

 

Heather's Stamping Haven is located at
250 Greenbank Road in Greenbank Square Mall, Nepean. ON, Canada
Easily accessible from the Queensway (Pinecrest/Greenbank exit) or Hunt Club Road.
Only 15 minutes from downtown Ottawa.

Phone: (613) 726-0030,
Fax: (613) 726-9432

e-mail: info@heathersstamping.com

Monday to Friday 10:00 am to 6:00 pm
Saturday 10:00 am to 5:00 pm.
Closed on Sundays.

      

 

 

2001-2011 Heather's Stamping Haven.